Support
One person reads this mailbox, so plain detail helps more than a long apology for bothering us.
If a number looks wrong
This is the most useful kind of message we get. Please include the height, weight, age and sex you entered, any waist, neck or hip measurement, which figure looked wrong, and what you expected instead. That is enough to reproduce it exactly.
If you think a formula or a cut point is out of date, say which source you are comparing against. Corrections with a reference get acted on quickly.
If the app will not open, or a purchase did not arrive
Include your phone model and Android version, and for a purchase, the Google Play order number. Restoring a purchase is in the app's settings and usually solves it.
Deleting your data
You do not need to email for this. The delete your datapage explains how to remove everything yourself.
This is not medical advice. Body Numbers is a calculator. It does not diagnose, treat or monitor any condition, and no number it produces should replace a conversation with a doctor or a dietitian. If a result worries you, or if you are pregnant, unwell, or under eighteen, speak to a health professional.
